Last Updated: 20th February 2025
Shop @ Eknotec (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile application, and services (collectively, the “Services”).
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
- Account Information: Username, password, and order history.
- Device and Usage Information: IP address, browser type, operating system, and interactions with our Services.
- Cookies and Tracking Technologies: To enhance your experience and analyze site traffic.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Improve and personalize your experience.
- Prevent fraudulent transactions and ensure security.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. However, we may share your data with:
- Service Providers: Third-party vendors assisting with payment processing, delivery, and analytics.
- Legal Authorities: If required by law or to protect our rights and users.
- Business Transfers: In case of mergers, acquisitions, or asset sales.
4. Data Security
We implement appropriate security measures to protect your data. However, no method of transmission over the internet is completely secure.
5. Your Choices and Rights
- Account Management: You can update your account details at any time.
- Opt-Out: You may opt out of marketing emails by following the unsubscribe link.
- Cookies: You can disable cookies through your browser settings.
6. Third-Party Links
Our Services may contain links to third-party websites that we don’t own. We are not responsible for their privacy practices.
7. Children’s Privacy
Our Services are not intended for children under 18. We do not knowingly collect personal data from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our Services constitutes acceptance of the updated policy.
9. Contact Us
For any questions regarding this Privacy Policy, please contact us at sales@eknotec.co
By using our Services, you consent to the terms of this Privacy Policy.